Privacy Policy

At AKB Silvers, your privacy and trust are our top priorities. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, mobile app, and online services for purchasing gold and silver jewellery.

1. Information We Collect

• Personal Information: Name, mobile number, email address, billing/shipping address, payment details.
• Account Information: Login credentials and transaction history.
• Device & Usage Data: IP address, browser type, device information, and app usage patterns to improve your experience.
• Communication Data: Feedback, queries, and customer support interactions.

2. How We Use Your Information

• Process online jewellery orders efficiently.
• Provide personalized offers, updates, and promotions.
• Ensure secure transactions and protect your data.

3. Sharing of Information

We respect your privacy and do not sell your information to third parties. We may share information with:

• Trusted payment processors to complete transactions.
• Authorized logistics partners for delivery purposes.
• Regulatory authorities, as required by law.

4. Legal Compliance

• Information Technology Act, 2000 and IT Rules, 2021.
• Consumer Protection (E-Commerce) Rules, 2020.
• BIS standards for gold and silver purity.

5. Security of Information

We implement advanced security measures, including encryption, secure servers, and authentication protocols, to protect your personal and financial data.

6. Your Rights

• Access, update, or correct your personal information.
• Request deletion of your data, subject to regulatory requirements.
• Opt-out of promotional communications.

To exercise any of these rights, contact us at sales@akbsilvers.com.

7. Cookies

We may use cookies to enhance your browsing experience. You can disable cookies through your browser settings, but some features may be affected.

8. Third-Party Links

Our website or app may contain links to third-party websites. We are not responsible for their privacy practices.

9. Children’s Privacy

Our services are not directed to individuals under 18 years of age.

10. Changes to This Policy

We may update this Privacy Policy periodically. All updates will be posted on this page.

11. Contact Us